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Workshop: Becoming an Innovator Software Education

Here’s a workshop that gives you the techniques, tools and strategies to make innovation an integral part of the requirements, development and planning processes of your organisation.

It is your – and your team’s – ability to innovate that is between you and obsolescence or outsourcing. Whatever you are responsible for, be it business processes, systems, products, or services, all need regular injections of innovation if they are to remain relevant to your operations and your customers.

You can learn to innovate. There is no “innovation process”, but there are techniques, tools and strategies you can use. You can integrate these tools into your development process to make yourself, and your project team, more creative, and to look at problems in a more productive way. Innovation is not an additional task; it is part of what you do.

When and Where

This workshop will be held on Saturday 18th September, 9:30am to 5pm.


At the end of the workshop delegates will be able to:

  • Reduce the cost of business processes through innovative use of existing facilities
  • Reduce the cost of servicing customers by innovative use of your existing information technology
  • Improve customer service by employing some of the Creative Triggers from this course
  • Engage more closely with your customers by imaginative rearrangement of your current business connections
  • Create improved, more imaginative products by adopting analogous ideas from other domains
  • Create an innovative organisation that attracts and keeps the best talent

Target Audience

Product managers, program managers, team leaders, business analysts, business users, product developers… in fact, anyone who has a responsibility to ensure that your organisation’s systems, products or services are the most up to date and innovative.


These are practical innovation techniques that have been used in many situations to provide new and exciting ways to solve problems. We teach the techniques by explaining them and then having you apply them in workshops to realistic problems. At all stages, you can discuss with your instructor how they can be applied to your own work.

Workshop Content

The workshop covers the following:

  • Getting started: anyone can be innovative
  • Innovative grounding
  • Removing constraints
  • Innovation triggers
  • Other innovation techniques
  • Innovation and your organisation

Trainer: Shane Hastie

Shane Hastie – Chief Knowledge Engineer, Software Education

With over 25 years experience in software development in real-world environments, Shane has worked on a diverse range of projects which have allowed him to design and build systems in the finance, agriculture, pharmaceutical, manufacturing, security and aviation industries. The systems these projects have developed covers a similarly impressive variety – from a pharmaceutical drug dissolution analysis sytem to an airline revenue management system which was sold to 12 airlines throughout Africa. Shane’s wealth of experience implementing complex systems in the real world enables him to bring great value to the training courses he delivers for Software Education, and the consultancy services he offers to Software Education customers.

Shane has a Masters degree in Information Management (MIM), is a Certified ScrumMaster (CSM), is ISTQB Foundation certified (CTFL), is also a Certified Business Analysis Professional (CBAP®) and a Qualified Business Analysis Professional (QBAP).

Shane was nominated for the inaugural NZ “BA of the Year” award in 2009 in a competition run by Computerworld and RedVespa.

Shane is a member of the International Institute of Business Analysis (IIBA™), the Institute of Electrical and Electronics Engineers (IEEE), and the Agile Alliance. He is a frequent speaker at industry events, and a trained personal development coach.


Normally well over $1000, this workshop is exclusively offered at $440+GST ($495 incl GST)

Cost includes morning tea, lunch and afternoon tea. Places are strictly limited – please register today.

Registration Details:

You can register for this Workshop during conference registration.

If you’ve already registered for the conference and would like to also register for this workshop, please send an email to [email protected] and we will register you and issue an invoice.